Customs Duties and Taxes

Customs Duties and Taxes

All merchandise imported into Brazil is subject to inspection and taxation by the Federal Revenue Service (Receita Federal). Below, we explain how it works in a clear and updated manner.

📄 Invoice — The Shipping Document

In Japan, there is no "nota fiscal" (fiscal invoice) like in Brazil. The document issued is the Invoice (commercial invoice), which describes the product and its declared value. It is based on this document that the Federal Revenue Service performs customs clearance.

📊 Main Taxes

The taxes levied on imports via postal or express shipping are:

  • Import Duty (II): 60% on the customs value (product + shipping + insurance) for shipments of up to US$ 3,000 — simplified taxation regime.
  • ICMS: state tax of 17% (in most states), applied to the value of the goods with the II already included.

Note: Purchases made on platforms registered in the Remessa Conforme program have different tax rates (20% II for purchases up to US$ 50). Since Caixa do Japão is a forwarding service and not a platform registered in the program, the standard simplified taxation regime (60% II + ICMS) applies.

🧮 How the Customs Value is Calculated

The value upon which taxes are levied is called the customs value and includes:

  1. Product price (as declared on the Invoice)
  2. International shipping cost
  3. Insurance (when applicable)

🔍 How to Know if You Were Taxed

  • Track your package on the Correios website or tracking apps using the code sent via email.
  • If there is taxation, you will be notified by email or SMS and the amount will be available in the Federal Revenue's My Imports (Minhas Importações) system.
  • The payment deadline is up to 30 calendar days after notification. Paying quickly speeds up the release.

⚠️ Customer Responsibility

You, as the importer, are legally responsible for:

  • Payment of all customs duties and taxes
  • Monitoring and tracking the package
  • Picking up the package from the post office within the deadline (30 days)

Caixa do Japão is not responsible for decisions made by the Federal Revenue, retentions, taxation, loss, or returns of packages. Any complaints should be directed to the competent authorities (e.g., Correios ID Portal).

For more official information regarding import taxation, consult the Federal Revenue Service website.

🕐 Customer Service Hours

Monday to Friday: 09:00 to 22:00 (Japan Standard Time, GMT+9)
Online store: open 365 days a year
Email: contato@caixadojapao.com or caixadojapao@gmail.com